Refund Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@enjoyupside.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@enjoyupside.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
The return address for shipments will be provided via email.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

South Koreans are pioneers in tech and innovation and consume more alcohol per capita than any other nation. So it’s no surprise that Korea is also the birthplace of modern hangover remedies.

We developed Upside in partnership with Korea's leading supplement producer. Our unique formula draws from over 30 years of R&D and herbal ingredients that have been used for generations.

What's Inside?

  • Hovenia Dulcis

    A 2017 study in Korea found that people who ingested Hovenia Dulcis extract experienced less severe hangover symptoms such as headache, dizziness, nausea, and fatigue compared to a control group.

  • Hardy Orange

    Contains a number of medically active constituents. Used in the treatment of constipation, abdominal muscle cramps, and chest pains.

  • Kudzu

    Used in Korean herbal medicines to treat alcoholism and to reduce hangover symptoms such as headaches, nausea, upset stomach, dizziness, vomiting.

  • Poria Mushroom

    Many Koreans drink tea made from Poria Mushroom in the afternoon to improve kidney function, lower cholesterol and improve the immune system.

  • Chinese Cinnamon

    Has a long history in Korean culture where it is commonly used to fight indigestion, reduce spasms, gas, stimulate appetite and fight bacteria.

  • Wolfberry

    Contains Vitamin A, C, and E and produces an antioxidant effect in humans. Also increases the metabolic rate to help break down alcohol and reduce hangover symptoms.

  • Black Cardamom

    Has been shown to lower blood pressure and manage blood sugar thanks to its high concentration of magnesium levels.

  • Satsuma Mandarin

    The peel is traditionally used used to treat common colds and as a stimulant to relieve the exhaustion felt after a heavy night of drinking.

  • Ginger Root

    Used for over 1,000 years by Korean, Indian and Greek cultures. Offers many health benefits related to its digestive, carminative, and anti-inflammatory properties.

  • Honeysuckle

    Provides anti-inflammatory and pain relieving properties which are helpful in the treatment of severe headaches.

  • Sickle Senna

    Tea made from the leaves, flowers and fruits have been used in China for centuries as a stimulant.

  • Liquorice

    A natural antacid that helps to relieve heartburn, indigestion, gastric and stomach ulcers. Commonly sold as “hangover tea” in South Korea.